![]() ![]() ![]() (This covers the cost of the shipping label we email you.) The cost to return is based on the weight of the return and is quoted during the process of creating a return. ![]() For refunds to your original payment method, we deduct a shipping label fee. If you're submitting a return for store credit or an exchange, the shipping label & restocking fee are free of charge. Items that do not meet these basic requirements are not eligible. All items must be unwashed and unworn and returned in the original ORTTU pouch (colored cloth bag), in order to receive a refund or credit in any form. Items beyond the 14-day policy have up to 20 days to receive store credit or be exchanged for another item of the same value free of charge. ![]() (Or, if you received a damaged or defective item, call us at +1 (888) 342-0145 or email us at We'll take care of you.)ฤก4 Day Returns Items returned within 14 days of their original shipment date will be eligible for a refund to their original payment method or store credit. For international orders, please use our international returns platform. You will be able to download a pre-paid shipping label from our returns portal here. We will pay for the return label and the cost of shipping the new items to you. Exchanges are easy, timely, and free for 20 days after the order date. ![]()
0 Comments
Leave a Reply. |